The need to identify and understand the requirements of someone, are critical to being able to negotiate a positive outcome where all parties involved are satisfied. This can occur in many scenarios, from personal situations to business encounters; in conflict or in concurrence. Whether it is at Country level, Company level, Office level or Individual level, the same principles and techniques apply.
This course will investigate with the student these principles and techniques for all of the critical areas of canvassing and the subsequent negotiation. It will discuss the dos and don’ts at every point within the lifecycle of an engagement (from discovery to delivery) where the goal is to reach a successful outcome.
The course requires active student participation, which will help to re-enforce the benefits of the techniques taught.
At the end of the session, student must:
- Have gained an awareness of how to identify and react to obstacles.
- Understand the importance of preparation.
- Appreciate the importance of setting objectives (Personal and Corporate).
- Have gained knowledge about canvassing and negotiating behaviours / techniques.
- Know how to form basic negotiating strategies.
- Be able to use the correct business English and terms associated with these areas.